Below is a clean Terms of Service for AeraClear that you can paste into Shopify. Replace the contact details where needed.

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Terms of Service

Overview

This website is operated by AeraClear. Throughout the site, the terms “we”, “us” and “our” refer to AeraClear.

By visiting our website and/or purchasing something from us, you agree to be bound by these Terms of Service, including any additional policies referenced on our website, such as our Return & Refund Policy, Privacy Policy and Shipping Policy.

If you do not agree to these terms, you should not use our website or purchase from AeraClear.

 Online Store Terms

By using this website, you confirm that you are at least 18 years old or that you have permission from a parent or legal guardian to use this website.

You may not use our products or website for any illegal or unauthorised purpose. You also agree not to interfere with the security, functionality or operation of the website.

 Products and Product Information

AeraClear sells skincare, beauty and personal care products.

We do our best to ensure that product descriptions, images, pricing and availability are accurate. However, we do not guarantee that all information on the website will always be completely error-free.

Product results may vary from person to person. Any skincare information provided on our website is for general information only and should not be seen as medical advice.

If you have sensitive skin, allergies, a skin condition, or are unsure whether a product is suitable for you, please consult a qualified healthcare or skincare professional before use.

 Pricing and Payment

All prices are shown in South African Rand (ZAR) unless stated otherwise.

We reserve the right to change product prices, promotions, discounts and availability at any time without prior notice.

Payment must be completed before an order is processed. If payment is unsuccessful, your order may not be confirmed or shipped.

 Orders

Once you place an order, you will receive an order confirmation by email or SMS where applicable.

AeraClear reserves the right to refuse, cancel or limit any order if we suspect fraud, incorrect pricing, stock issues, abuse of promotions, or any other reasonable business concern.

If we cancel an order after payment has been received, we will arrange a refund where applicable.

 Shipping and Delivery

We aim to process and deliver orders as quickly as possible. Delivery times may vary depending on your location, courier availability, public holidays, stock availability or circumstances outside our control.

AeraClear is not responsible for delays caused by courier companies, incorrect delivery details supplied by the customer, failed delivery attempts, strikes, weather conditions or other events beyond our control.

Please ensure your delivery address and contact details are correct before placing your order.

 Returns and Refunds

Returns and refunds are handled according to our Return & Refund Policy.

For hygiene and safety reasons, opened, used or tampered skincare and beauty products cannot be returned unless they are defective, damaged or incorrect.

South African e-commerce businesses should clearly state their return and refund terms, and online shoppers may have cancellation and consumer protection rights under South African consumer laws. (The StartUp Legal)

 Product Use and Safety

You agree to use all AeraClear products only as directed.

AeraClear is not responsible for any reaction, irritation, misuse, incorrect application, allergic response, or result caused by using a product in a way that is not recommended.

Always read the product instructions before use. Stop using the product if irritation occurs.

 Personal Information

When you place an order or contact us, you may provide personal information such as your name, phone number, email address, delivery address and payment-related information.

We use this information to process orders, deliver products, communicate with you and improve our service.

AeraClear aims to handle personal information responsibly and in line with South African privacy requirements, including POPIA, which regulates how businesses collect, process and store personal information. (POPIA)

Marketing Communication

By signing up to our mailing list, WhatsApp updates, SMS updates or promotions, you agree that AeraClear may send you marketing communication.

You may unsubscribe or opt out of marketing messages at any time.

 Third-Party Services

Our website may use third-party services such as payment providers, courier companies, website apps, review apps, analytics tools or marketing platforms.

We are not responsible for the actions, policies or services of third-party providers. Your use of those services may also be subject to their own terms and privacy policies.

Website Content

All content on this website, including images, logos, product names, text, graphics, designs and branding, belongs to AeraClear or is used with permission.

You may not copy, reproduce, distribute, edit, sell or use our content without written permission from AeraClear.

 Reviews and User Content

If you submit a review, photo, comment or other content to AeraClear, you give us permission to use, display and share that content for marketing, website, social media or promotional purposes.

You agree not to submit false, misleading, offensive, abusive or unlawful content.

AeraClear reserves the right to remove any review or content that we believe is inappropriate, false, harmful or violates these terms.

Errors and Inaccuracies

Sometimes there may be information on our website that contains spelling mistakes, pricing errors, stock errors, product description errors or other inaccuracies.

We reserve the right to correct any errors, update information, cancel orders or change details at any time without prior notice.

Limitation of Liability

To the fullest extent allowed by law, AeraClear will not be liable for any indirect, incidental, special or consequential loss arising from your use of our website, products or services.

This includes, but is not limited to, loss of profits, loss of data, skin reactions, misuse of products, delivery delays or website interruptions.

Nothing in these terms limits any rights you may have under applicable South African  Indemnity

You agree to indemnify and hold AeraClear harmless from any claim, loss, damage, liability or expense arising from your misuse of our website, breach of these terms, or misuse of our products... Changes to These Terms

AeraClear may update or change these Terms of Service at any time. The latest version will always be available on our website.

Your continued use of our website after changes are posted means you accept the updated terms.

 Governing Law

These Terms of Service are governed by the laws of the Republic of South Africa.

Any disputes will first be handled through reasonable communication between the customer and AeraClear before any further legal steps are taken.

 Contact Information

For any questions about these Terms of Service, please contact us:

Email: aeraclearshop@gmail.com
WhatsApp: 070 765 4653
Website: www.aeraclear.co.za